Re-Constructionof Outlook for Mac 2011 Identity Database on Mac OSX

Often people look for the solution that describes how to rebuild the identity databasein order to resolve the database issues occurs in Microsoft Outlook for Mac 2011 and results problems like Mac 2011 crash or Outlook 2011 hang. This identity database (located in the Microsoft User Folder) is an OLM file, which is created by Outlook for Mac as a backup file of all the email items, like messages, contacts, tasks, calendars, account settings, and more.


  • Outlook doesn't respond properly
  • Incorrect search results.
  • Blank lines appear in the inbox message list.
  • Incorrect contact format displayed.
  • Outlook quits unexpectedly.
  • Outlook is not able to open the selected items.
  • Outlook is not able to open the selected items.
  • Outlook is not able to provide the correct information required by the user

Manual Process:

Outlook Mac users should follow predefined five phases, mentioned below:

Phase 1: Close all running instances of applications

Make sure you have quit all the currently running applications before initiating further process. Quitting a running application, go to 'Application Name' menu on the toolbar and choose Quit. In case you are not able to quit any application, hold down the Command and Option keys and press Esc on your keyboard. Choose the application in the Force Quit Application window, and click the Force Quit option. After successful completion of the quitting process, close the windows by selecting the red close button in the upper-left corner.

Phase 2: Calculate the available space on the hard disk

Before initiating the database maintenance process, it's better to assure thatwhether you have enough space in your storage medium. Make sure your storage drive hasat least three times much hard disk space than the actual size of your Outlook identity. Suppose the total capacity of your Outlook identity is 2GB, so your storage drive should have at least 6 GB of free space available excluding the space required for virtual memory.

You can measure the size of your Outlook identity through following steps:

  • In the Finder selectGo -> Limitation:Usually these manual steps are enough to rebuild the Outlook identity and restore all the inaccessible data, but still they have some limitations:.
  • Now, open the Microsoft User Data and the Office 2011 Identities folder.
  • Select Identity folder.
  • Go to the File menu and click Get Info -> Get Information and you will be able to check the size of the database.

At the time of creating an Outlook identity, a hard disk space is allocated to the work you receive in your identity. When you add or delete messages, appointments, tasks, and notes, etc. the database might develop wasted space.

Phase 3: Search &Backupthe current Identity

  • In the Finder, click Go ->Home -> Documents.
  • Open the Microsoft User Data.
  • Right click on the Office 2011 identities, and select Duplicateoption. This will create aduplicate copy of this folder.
  • Now, quit all applications.

Now, you are ready with a backup copy of your identity (or identities) to continue the further processes.

Phase 4: Start rebuilding the Outlook Identity database

  • Quit all the current running applications.
  • Press the Option key on the keyboard, and start Outlook 2011.
  • Note: You can also start Outlook by selecting Database Utility ->Application folder -> Microsoft Office 2011. After opening the Office folder double-click Microsoft Database

  • In the Database Utility, choose the targeted database, and selectRebuild.
  • You will be able to see the process progress on a Rebuilding Main Identify window. After successful process you will receive a confirmation message 'Your database was rebuilt successfully.'
  • Select'Done'.

Now, to check the status of the problem, runthe Outlook and check.

Limitation: Usually these manual steps are enough to rebuild the Outlook identity and restore all the inaccessible data, but still they have some limitations:

  • Complex the process in case of highly damaged Outlook identities.
  • Consume a lot of time to rebuild large sized mailboxes
  • User needs to follow a large number of steps
  • Accuracy issue occurs in case of disaster

Automated Process:

If you still unable to get back lost Outlook Mac backup file or mailboxes, in such situations, Stellar Phoenix OLM Repair can help you in Outlook Mac database recovery as well as access towards your precious mail objects.

How To Recover OLM File Using Stellar Phoenix OLM Repair:

  • Launch Software and Select Corrupt Outlook Mac Backup (OLM) Database File
    Stellar Phoenix OLM Repair - icon
  • Initiate Repair Process for Corrupt Outlook Mac Backup File
    Stellar Phoenix OLM Repair - icon
  • Check Complete Summary of Recovered Emails from Corrupt Outlook Mac Database
    Stellar Phoenix OLM Repair - icon
    The software shows all the recoverable mail objects for preview. Preview the mails, address book, calendar, notes and tasks by clicking the corresponding icons from the tool bar.
    Stellar Phoenix OLM Repair - icon
  • Click the icon, 'Save Repaired File' from the toolbar and provide the destination location to save the recovered mail objects in the specified location. Note that the recovered file is saved as a .RGE file; 'Main Identity.rge', which can be accessed by importing it into the Outlook application. A process completion message is displayed.
    Stellar Phoenix OLM Repair - icon
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