PST corruption may strike anytime and affect your business continuity plan. MS Outlook offers an indispensable tool named 'Scanpst.exe' (also known as Inbox Repair tool) to deal with corruption in PST file and get back all your lost valuable mail data. The Inbox Repair tool can repair both personal folder (.PST) file and offline folder (.OST) file of Microsoft Outlook. The repair process involves scanning the corrupt PST file stored locally on your hard drive to verify its file structure. If the file structure is not found intact, the repair utility restores this structure and rebuilds the file header.

Default Location for Scanpst.exe

'Scanpst.exe' is located at 'drive:\Program Files\Microsoft Office\OFFICE12'
'drive' refers to the name of the drive on which you installed MS Outlook.

How to Use Inbox Repair Tool?

To check for and repair errors in your Outlook PST file using the Inbox Repair Tool, you should follow the following procedure:

  • Close MS Outlook application.
  • Run 'Scanpst.exe' at its default location. You can also find this file using the Windows search feature, if it's not found at its default location.
  • Specify the name of the PST file to be repaired in the 'Enter the name of the file you want to scan' box. You can also click 'Browse' to find the desired file in your system.
  • Click 'Options' to choose the scan log options.
  • Click on 'Start'.
  • If any errors are encountered, click 'Repair' to start the repair process.
  • From the 'Go' menu, select 'Folder List'.

In this list, you may notice a 'Recovered Personal Folders' or a 'Lost and Found' folder. The 'Recovered Personal Folders' comprises the default mail folders and the 'Lost and Found' folder consists of the recovered mail items. Once the corrupt PST file is repaired, create a new .pst file in your profile and move the recovered items into it, so that they can be used as before.

Limitations of Scanpst.Exe

Although the tool tries to repair PST by correcting errors in the internal data structures of the PST file, it may fail to perform complete Outlook PST recovery. Its limitations include:

  • Showing run time error
  • Unable to repair directory structure and headers of PST file
  • Failure to repair Lost And Found folder
  • Failure to repair oversized PST file
  • Unable to fix PST file that is severely corrupt

In addition, when the PST file crosses the 2 GB file size limit or the file becomes corrupt due to oversizing, Scanpst.exe may not work.

Alternate Solution- When Microsoft Inbox Repair Tool Fails

You can easily overcome all the above limitations of the Inbox Repair tool by using Stellar Repair for Outlook. You can still repair PST when Inbox Repair tool fails as this software thoroughly repairs the corrupted Outlook PST file to recover all damaged and inaccessible folders and mail items. It facilitates complete Outlook PST recovery and also allows recovery of mail data from encrypted PST files.

You can easily repair your PST File in 3 Steps

  • Select - Select Outlook PST File by using 'Browse' or 'Find' option
    click Repair - icon
  • Scan - After selecting PST file click on 'Repair'. The software will start the scanning process
    Repair PST - icon
  • Preview & Save - Once your PST file successfully scanned, preview the recoverable mailbox components and the save it into new PST File using 'Save Repaired PST' button.
    Find Message - icon

Using the above software, you can smoothly repair and restore a damaged personal folders ('.pst') file that has exceeded its maximum file size. Try this smart and intuitive PST file repair tool that does not require prior technical experience to work on it!

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My business communication relies on Outlook email application. When I didn't access Outlook mailbox then go through this one utility. It recovered entire emails including my contacts and calendar entries.
Thanks for saving valuable business asset!

Sitka, Alaska

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