{"id":1212,"date":"2015-05-11T08:07:35","date_gmt":"2015-05-11T08:07:35","guid":{"rendered":"http:\/\/www.stellaroutlooktools.com\/blog\/?p=1212"},"modified":"2015-06-03T08:47:26","modified_gmt":"2015-06-03T08:47:26","slug":"connecting-outlook-email-client-to-office-365","status":"publish","type":"post","link":"https:\/\/www.stellaroutlooktools.com\/blog\/connecting-outlook-email-client-to-office-365\/","title":{"rendered":"Connecting Outlook Email client to Office 365"},"content":{"rendered":"

This article will serve as a guide for users who wish to connect their Outlook email client to Office 365<\/strong><\/em>. This manual method is applicable for Outlook 2010 as well as Outlook 2013 corresponding to different protocols (POP3<\/strong> and IMAP<\/strong>).<\/p>\n

\"Microsoft-office-365\"<\/a><\/p>\n

We will be showing step-by-step instructions<\/strong> for configuring Outlook application into \u2018Office 365\u2019 environment so that you can understand the entire process better.<\/p>\n

Connecting Outlook 2010\/Outlook 2013 to Office 365<\/span><\/strong><\/p>\n

To connect Outlook 2010 \/ Outlook 2013 to Office 365 with IMAP or POP3 access please follow the below instructions:<\/p>\n

(A) Run the Setup Wizard<\/strong><\/p>\n

    \n
  1. Run the Microsoft (Outlook 2010<\/strong>\/Outlook 2013<\/strong>) Setup wizard and click the first \u201cNext<\/strong>\u201d button you see. The wizard should run automatically<\/strong> if you\u2019re opening (Outlook 2010\/Outlook 2013) for the first time<\/strong>.<\/li>\n<\/ol>\n

    If however, the wizard does not run<\/strong> automatically, then open (Outlook 2010\/Outlook 2013) and click on the File<\/strong> tab in the toolbar. Thereafter, click on Add Account just above the Account Settings button to launch the wizard.<\/p>\n

    (B) Select Manual Configuration<\/strong><\/p>\n

    2. After clicking on the first Next button<\/strong> as mentioned in step 1<\/strong>, the Email Accounts page will appear. Click \u201cNext<\/strong>\u201d again to set up an email account.<\/p>\n

      \n
    1. Click on \u201cManually configure server settings or additional server types<\/strong>\u201d, and then click Next.<\/li>\n<\/ol>\n
        \n
      1. Select Internet Email from the Choose Service page of the wizard and then click<\/strong> Next.<\/li>\n<\/ol>\n

        (C) Fill in your details<\/strong><\/p>\n

          \n
        1. Fill in the following details on the Internet Email Settings<\/strong> page:<\/li>\n<\/ol>\n

          User Information:<\/span><\/em><\/p>\n

          a. The name you want users to see when you send them an email in the Your Name<\/strong> box.<\/p>\n

          b. Your email address in the Email Address<\/strong> box.<\/p>\n

          Server Information:<\/span><\/p>\n

          a. Select IMAP or POP3 (preferably IMAP) under Account Type<\/strong>.<\/p>\n

          b. Enter the IMAP or POP3 server name in the Incoming mail server<\/strong> box.<\/p>\n

          c. Enter the SMTP server name in the Outgoing mail server<\/strong> box.<\/p>\n

          Logon Information:<\/span><\/p>\n

          a. Enter your email address in the User Name<\/strong> box.<\/p>\n

          b. Enter a new password in the Password<\/strong> box. If you do not wish to enter it again and again while logging it, ask Outlook to remember it by checking the Remember password<\/strong> check box.<\/p>\n

          c. This step applies only to Outlook 2013 – If you\u2019re using IMAP, specify how much email you want to store on your computer through the slider under Mail to keep offline<\/strong>.Enter your email address in the User Name<\/strong> box.<\/p>\n

            \n
          1. Click on More Settings at the bottom right of the page. Then fill in details in the Internet Email Settings box as given below:<\/li>\n<\/ol>\n

            a. Select \u201cMyoutgoing server (SMTP) requires authentication<\/strong>\u201d on the Outgoing Server tab.<\/p>\n

            b. On the Advanced tab, select SSL<\/strong> from the drop-down next to \u201cUse the following type of encrypted connection\u201d under Incoming Server (IMAP) or Incoming Server<\/strong> (POP3).<\/p>\n

            c. On the Advanced tab, select TLS<\/strong> next to \u201cUse the following type of encrypted connection\u201d under Outgoing Server (SMTP) and then click on OK.<\/p>\n

            d. On the Advanced tab, click \u201cLeave a copy of messages on the server<\/strong>\u201d under Delivery if you\u2019re using POP3 and wish to keep a copy of your messages on the sever. If you don\u2019t select this, all messages will be removed from the server and stored on your machine locally.<\/p>\n

            (D) Finally, Let (Outlook 2010\/Outlook 2013) test Account<\/strong><\/p>\n

            7. Click on Next on the Add New Account page. This will prompt<\/strong> Outlook to test your Account and see if everything is ok. Once the test<\/strong> is over, click on Close to dismiss the dialog box.<\/p>\n

              \n
            1. Click on Finish<\/strong> on the Congratulations page.<\/li>\n<\/ol>\n
                \n
              1. Click on Close<\/strong> on the Account Settings page.<\/li>\n<\/ol>\n
                  \n
                1. If you’re using IMAP4<\/strong>, you may encounter a message inquiry if you want to download folders for the mail server that you added. If this happens, click on Yes.<\/li>\n<\/ol>\n
                    \n
                  1. Select which folders to synchronize<\/strong> between the server and your local computer using the (Outlook 2010\/Outlook 2013) user interface, and then click on OK.<\/li>\n<\/ol>\n

                    Issues Faced During This Process& Their Solutions<\/strong><\/p>\n

                    Though the steps mentioned above for Office 365<\/strong> manual setup<\/strong> are quite straightforward and simple, some users might face technical issues while connecting their individual user accounts.<\/p>\n

                    Here is a look at such issues:<\/strong><\/em><\/p>\n

                    Issue 1:<\/strong> Periodic & Random dis-connectivity<\/strong> of Outlook<\/p>\n

                    Solution:<\/strong><\/p>\n

                    To resolve this issue for a single user<\/strong> in Outlook 2010\/Outlook 2013, go to File -> Account Settings -> Account Settings. Select your account on the Email tab<\/strong> and click on Repair<\/strong>. Follow all prompts and once the process completes, restart<\/strong> Outlook.<\/p>\n

                    Issue 2:<\/strong> Problems in configuring<\/strong> Outlook profile<\/strong><\/p>\n

                    Solution:<\/strong><\/p>\n

                    To resolve this issue, verify if you have single sign-on<\/strong> (SSO) configured for your Profile. Thereafter, check for any connectivity issues with your profile. Finally, follow the same steps as mentioned in the solution for Issue 1<\/strong> to repair the Outlook profile.<\/p>\n

                    Issue 3:<\/strong> Outlook Performance<\/strong> issues<\/p>\n

                    Solution:<\/strong> To resolve this issue for a single user in Outlook 2010\/Outlook 2013, go to File -> Account Settings -> Account Settings<\/strong>. On the Email tab select the user’s Exchange Server account, click Change, and then ensure that \u201cUse Cached Exchange Mode<\/strong>\u201d is selected.<\/p>\n

                    Issue 4:<\/strong> Outlook repeatedly asks for login credentials<\/strong><\/p>\n

                    Solution:<\/strong> To resolve this issue, verify if you have single sign-on (SSO) configured for your Profile. Thereafter, check for any connectivity issues with your profile. Then on the client workstation of the affected user, go to Control Panel -> User Accounts -> Credential Manager -> Windows Credentials<\/strong>. In the list that appears, look for Office 365 credentials<\/strong>. Then click on Remove from Vault and restart Outlook<\/strong>.<\/p>\n

                    Final Words<\/strong><\/p>\n

                    So there you go step-wise instructions to connect your Outlook 2010 \/ Outlook 2013<\/strong> to Office 365<\/strong>. Hope you\u2019re able to connect smoothly<\/strong> and if you face any issues, you can refer to the quick solutions we\u2019ve mentioned.<\/p>\n","protected":false},"excerpt":{"rendered":"

                    This article will serve as a guide for users who wish to connect their Outlook email client to Office 365. This manual method is applicable for Outlook 2010 as well as Outlook 2013 corresponding to different protocols (POP3 and IMAP). We will be showing step-by-step instructions for configuring Outlook application into \u2018Office 365\u2019 environment so […]<\/p>\n","protected":false},"author":1,"featured_media":1213,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3,90],"tags":[411],"amp_validity":null,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/posts\/1212"}],"collection":[{"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/comments?post=1212"}],"version-history":[{"count":4,"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/posts\/1212\/revisions"}],"predecessor-version":[{"id":1223,"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/posts\/1212\/revisions\/1223"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/media\/1213"}],"wp:attachment":[{"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/media?parent=1212"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/categories?post=1212"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stellaroutlooktools.com\/blog\/wp-json\/wp\/v2\/tags?post=1212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}